Get in Touch
Contact our team to discuss certification requirements, request a quotation, or ask questions about our services.
We'd like to hear from you.
- Headquarters
- Lagjia Skënderbeu, Italdruri/AFZE, 3004 Elbasan, Albania
- info@invicta.al
- Telephone
- +355 69 221 1677
- Office Hours
- Monday – Friday, 09:00–17:00 CET
What happens next
We receive and review your enquiry
A team member responds within one business day
We conduct a scoping discussion and prepare your tailored quotation
Your certification journey begins on your terms and timeline
Send an Enquiry
Complete this form and we will respond within one business day with confirmation and next steps.
Complaints and Appeals
Invicta Assurance International is committed to handling complaints and appeals in an impartial, confidential and timely manner.
Definitions
- Complaint — an expression of dissatisfaction regarding our certification activities, personnel, auditors, certified clients or related services.
- Appeal — a request for reconsideration of a certification decision made by Invicta Assurance International.
All submissions are registered, reviewed and handled by persons who were not involved in the subject of the complaint or appeal. Submitting a complaint or appeal will not result in any discriminatory action against the applicant.
Submit a Complaint or Appeal
Please complete the form below. Supporting documents may also be attached. Fields marked * are required.